Frequently Asked Questions
Everything you need to know to take your game to the next level.
How long does shipping take for heavy training equipment?
Standard shipping typically takes 3-7 business days within North America. Large items like shooting pads and goals are shipped via specialized carriers to ensure they arrive in perfect condition.
What is your return policy for hockey gear?
We offer a 30-day return policy on most unused items in their original packaging. Please note that personalized jerseys and used training aids are not eligible for return.
Do you offer international shipping?
Yes, we ship our hockey training products worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.
Are your synthetic ice tiles suitable for outdoor use?
Absolutely. Our synthetic ice tiles are UV-protected and weather-resistant, making them perfect for both indoor basement setups and outdoor backyard rinks.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger equipment purchases.